Privacy Policy

Effective Date: 7/15/2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website (www.thecarry.co) and any services we provide (collectively, the "Site").

1. Information We Collect

When you visit our Site or make a purchase, we collect the following types of information:

Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
Order Information: Items purchased, payment method, and shipping preferences.
Device Information: Your IP address, web browser type, time zone, cookies, and how you interact with our Site (collected through Shopify and analytics tools).
Email Marketing Preferences: If you subscribe, we collect your name and email for marketing communications through Klaviyo.

We do not collect sensitive health or medical data.

2. How We Use Your Information

We use your personal data to:

Process orders and fulfill shipments
Communicate with you about your order
Send marketing and product updates (only if you opt in)
Optimize and improve our website and customer experience
Comply with legal, tax, and Shopify platform requirements

3. Sharing Your Information

We only share your information with trusted third parties as needed to run our business:

Shopify (e-commerce platform)
Klaviyo (email marketing provider)
Shipping providers (e.g. USPS, DHL, UPS)
Payment processors (e.g. Shopify Payments, Stripe)

We do not sell your data.

4. International Transfers

If you're ordering from outside of the United States, please note that your information will be transferred to and processed in the United States. By using our Site, you consent to this transfer.

5. Your Rights

Depending on where you live, you may have rights under laws like the GDPR, CCPA, or similar:

Request access to your personal data
Ask us to update or delete your data
Opt out of marketing communications at any time

To exercise your rights, email us at hello@thecarry.co.

6. Data Retention

We keep your order information for our records unless you request deletion, which you can do by emailing us.

7. Cookies

We use cookies and similar tracking technologies to personalize your shopping experience and analyze traffic. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. The most current version will always be posted on this page.